makin, makin, makin marketing messages
i watched this at least a half dozen times since Reece showed this to me yesterday
makes me so happy to be a t-mobile customer for >10 years now
best purchase experience! (so far)
Yesterday, I opened http://www.google.com/phone and discovered a super customer friendly purchase experience.
The site offers a demo of the UI and apps then with a click of a button it’s off to purchase.
Selecting a T-Mobile plan, reviewing phone/data coverage in NYC, and porting my number couldn’t have been easier.
Google even offered a complimentary engraving. I went with “Bad Mother F***er”, naturally.
I utilized Google Checkout and my purchase is stored alongside the rest of my web activity in a simple, safe environment.
Email confirmation within seconds was followed one day later with email confirmation of my order shipping. Next a 30 second phone call from Fed Ex to confirm the exact time of delivery.
Tomorrow afternoon I’ll be having CES, home edition. Hands on review to follow.
which smartphone/carrier should i pick?
I can’t delay the decision any longer… which smartphone/carrier should i pick?
- iPhone on AT&T
- Droid on Verizon
- jailbroken iPhone on T-Mobile
it’s a shame AT&T’s miserable phone service may lead me away from the iPhone
Boom goes the VOIP!
GigaOM’s article, AT&T to FCC: Let My Landlines Go! – http://bit.ly/5CkXX8 touches on the next great battle shaping… VOIP!
In the article AT&T offers some other scary stats:
- Between 2000 and 2008, total interstate and intrastate switched access minutes have fallen 42 percent.
- For the incumbent local exchange carriers, revenue from wireline telephone service fell to $130.8 billion in 2007 from $178.6 billion in 2000 — a 27 percent decrease.
- At least 18 million households currently use a VoIP service, and it’s estimated that by 2010, cable companies alone will be providing VoIP to more than 24 million customers; by 2011, there may be up to 45 million total VoIP subscribers.
- Today, less than 20 percent of Americans rely exclusively on switched-access lines for voice service.
VOIP via Skype, Google Voice, and the carriers (AT&T, Verizon, Sprint, T-Mobile) is going to be the good war of 2010. Who are you betting on?