fred-wilson:

makin, makin, makin marketing messages

i watched this at least a half dozen times since Reece showed this to me yesterday

makes me so happy to be a t-mobile customer for >10 years now

best purchase experience! (so far)
Yesterday, I opened http://www.google.com/phone and discovered a super customer friendly purchase experience.
The site offers a demo of the UI and apps then with a click of a button it’s off to purchase.
Selecting a T-Mobile plan, reviewing phone/data coverage in NYC, and porting my number couldn’t have been easier.
Google even offered a complimentary engraving.  I went with “Bad Mother F***er”, naturally.
I utilized Google Checkout and my purchase is stored alongside the rest of my web activity in a simple, safe environment.
Email confirmation within seconds was followed one day later with email confirmation of my order shipping. Next a 30 second phone call from Fed Ex to confirm the exact time of delivery.
Tomorrow afternoon I’ll be having CES, home edition.  Hands on review to follow.

best purchase experience! (so far)

Yesterday, I opened http://www.google.com/phone and discovered a super customer friendly purchase experience.

The site offers a demo of the UI and apps then with a click of a button it’s off to purchase.

Selecting a T-Mobile plan, reviewing phone/data coverage in NYC, and porting my number couldn’t have been easier.

Google even offered a complimentary engraving.  I went with “Bad Mother F***er”, naturally.

I utilized Google Checkout and my purchase is stored alongside the rest of my web activity in a simple, safe environment.

Email confirmation within seconds was followed one day later with email confirmation of my order shipping. Next a 30 second phone call from Fed Ex to confirm the exact time of delivery.

Tomorrow afternoon I’ll be having CES, home edition.  Hands on review to follow.

which smartphone/carrier should i pick?

I can’t delay the decision any longer… which smartphone/carrier should i pick?

  • iPhone on AT&T
  • Droid on Verizon
  • jailbroken iPhone on T-Mobile

it’s a shame AT&T’s miserable phone service may lead me away from the iPhone

Boom goes the VOIP!

GigaOM’s article, AT&T to FCC: Let My Landlines Go! – http://bit.ly/5CkXX8 touches on the next great battle shaping… VOIP!

In the article AT&T offers some other scary stats:

  • Between 2000 and 2008, total interstate and intrastate switched access minutes have fallen 42 percent.
  • For the incumbent local exchange carriers, revenue from wireline telephone service fell to $130.8 billion in 2007 from $178.6 billion in 2000 — a 27 percent decrease.
  • At least 18 million households currently use a VoIP service, and it’s estimated that by 2010, cable companies alone will be providing VoIP to more than 24 million customers; by 2011, there may be up to 45 million total VoIP subscribers.
  • Today, less than 20 percent of Americans rely exclusively on switched-access lines for voice service.

VOIP via Skype, Google Voice, and the carriers (AT&T, Verizon, Sprint, T-Mobile) is going to be the good war of 2010.  Who are you betting on?